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Common questions

7 answers
Is Subscription Integrity free?

Yes. All of v0.1 is free, including the supported subscription check. No payment or card is required.

What data does the check need?

The check needs supported Stripe subscription facts, an access snapshot CSV from your product and the rules you confirm. Use the CSV template and review the limits and data-handling notice before uploading. Include only the identifiers and access observations needed for the comparison.

Do I share a password or secret API key?

No. We do not require a Stripe password or live secret API keys. Review the read-only installation in Stripe instead. The check requests connected_account_read, subscription_read and plan_read. If Stripe requests other permissions, cancel.

What do Match, Difference and Unknown mean?

Match means the compared evidence agrees under your confirmed rule. Difference means the observed access does not match that expected state. Unknown means missing, stale, ambiguous or unsupported evidence prevents a trustworthy comparison. Review coverage, source times, the reason and the next step before acting.

Why does my workspace say Not assessed?

A comparison has not been established with current authorized sources and confirmed rules. Follow the next step shown in Dashboard. Creating an account or connecting Stripe alone is not a result. Not assessed is different from an Unknown relationship in a completed check.

Does the check change access or monitor continuously?

No. It is an as-of comparison and makes no changes to Stripe or product access. It does not monitor continuously. A Match is limited to the compared evidence; a Difference does not establish its cause or authorize a correction. Recovra is independent from Stripe.

How do I disconnect Stripe or remove access data?

Review or disconnect the check's connection from Recovra. You can also remove the app in Stripe to revoke its provider permissions. Withdraw an uploaded access snapshot separately through Sources, then Manage data, even after Stripe disconnect; this removes its retained payload and dependent rule/result detail. Disconnecting Stripe does not withdraw a snapshot.

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