Skip to content

Compare the job being done.

These options can complement each other. The useful question is whether you need founder-led Payment Health judgment and a bounded level of responsibility, an internal review, or a tool focused on one operational workflow.

CriterionRecovra Payment HealthSelf-directed reviewSingle-purpose dispute tooling
Primary jobUnderstand a payment-health problem, choose a responsible scope, and act at the purchased levelInvestigate and prioritize using your own time and judgmentSupport a defined dispute workflow or automation boundary
External business surfaceIncluded when relevant to the accepted goalAvailable if you review itVaries by tool
Cross-area reasoningFounder-led and evidence-based when the accepted scope requires itDepends on internal capabilityUsually outside the primary job
Information basisMerchant-provided information, observable evidence, and official guidanceInformation you gatherConnected data and product-specific inputs
Direct Stripe access requiredNo for Payment Triage or the current package journeyNoOften, depending on the tool
Current entry and priceFree Payment Triage, then founder-selected €99, €299, or €749 one-time scopeYour own timeVaries

Recovra Payment Health

Primary job
Understand a payment-health problem, choose a responsible scope, and act at the purchased level
External business surface
Included when relevant to the accepted goal
Cross-area reasoning
Founder-led and evidence-based when the accepted scope requires it
Information basis
Merchant-provided information, observable evidence, and official guidance
Direct Stripe access required
No for Payment Triage or the current package journey
Current entry and price
Free Payment Triage, then founder-selected €99, €299, or €749 one-time scope

Self-directed review

Primary job
Investigate and prioritize using your own time and judgment
External business surface
Available if you review it
Cross-area reasoning
Depends on internal capability
Information basis
Information you gather
Direct Stripe access required
No
Current entry and price
Your own time

Single-purpose dispute tooling

Primary job
Support a defined dispute workflow or automation boundary
External business surface
Varies by tool
Cross-area reasoning
Usually outside the primary job
Information basis
Connected data and product-specific inputs
Direct Stripe access required
Often, depending on the tool
Current entry and price
Varies
Start Payment TriageSee levels of helpExplore the knowledge base